Shailyn “Shy”
Customer Service Representative
Shy has always had a deep love for animals, but her journey into veterinary medicine wasn’t a straight path. Born in Puerto Rico and raised in Miami, she spent her early years exploring the world around her, inspired by the trainers and marine biologists at SeaWorld. While she started out in retail, Shy quickly realized her true calling was in veterinary care. Once she discovered the world of veterinary technology, there was no turning back. She dove in headfirst, learning hands-on and developing a passion for both patient care and client education.
Shy’s veterinary career took off in Miami, but life soon brought her to Georgia, where she joined All Animals Veterinary Hospital as a technician in 2008. Over the nearly two decades since, she honed her skills at multiple hospitals, leading teams and guiding newer techs through everything from routine exams to life-saving C-sections. Though she eventually retired from her technician role, Shy’s love for the field never waned. When she saw an opportunity to return to All Animals as a customer service representative, she jumped at the chance.
At home, Shy’s life is just as full of love and energy. She and her husband share their home with their son and four rescue pets, including two boxers (Luna and Zeus), and two cats (Moo Moo and Freya). Outside of work, Shy is a creative soul, enjoying painting, wire-wrapping jewelry, and tending to her growing collection of succulents. She also loves traveling with her family, especially when it involves rockhounding for quartz crystals and exploring gem shows.